Dr. Rick C. Ernst
Coaching The Affluent To A Fulfilling Life
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Luxury Consumers

What luxury car owners expect from dealerships
timesofindia.indiatimes.com

"Consumers pay a premium for a luxury vehicle, and with that price comes the expectation of a higher level of service from the dealer workshop," said Arora. "Dealers need to align their service processes with these needs or exceed customer expectations …

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Buyer's remorse or ripoff? NJ authorities sue Union County luxury car …
www.nj.com

TRENTON — A Union County used car dealership that sells luxury brands such as Lamborghinis, Bentleys and BMWs ripped off more than 80 customers by lying about prices and inventory and failing to return deposits, state authorities claim in a new lawsuit.

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In high-end travel, luxury consists of the personal touch
www.themalaymailonline.com

Afp-Relaxnews picNEW YORK, Dec 22 — Gone are the days when travel itself was considered a luxury, as evidenced by the explosion of low-cost airlines and budget hotels. But while a number of consumers take advantage of these value offers, more …

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How to Monetize Your Closet
www.nytimes.com

The “fashion middle class” is disappearing, added DiNunzio. “We have a whole swath of middle-class consumers who are tired of buying disposable fashion, but don't have the means to buy the luxury brands.” Through sites like Tradesy, she argued, “women …

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Natural gas prices don't reflect Pennsylvania boom
www.post-gazette.com

"Utilities don't have the luxury of being out there in the market and timing their purchases perfectly," Mr. Marks said. "They have storage to fill. They have customers to serve. They have to buy their gas according to a program. They are price takers …

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10 trends changing how you'll shop in 2014
money.msn.com

Retail sales ticked up 0.6 percent in October, and while it remains to be seen whether holiday shopping will increase the 3.9 percent projected, it's clear that the U.S. consumer is back. Still, today's consumer is not the same debt-laden, luxury …

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State Sues Luxury Car Dealer For Alleged Bait & Switch Tactics
njtoday.net

NEWARK – Acting New Jersey Attorney General John J. Hoffman and the State Division of Consumer Affairs today announced a lawsuit against 21st Century Auto Group, Inc., a dealership that sells high-end used luxury cars such as Lamborghinis and BMWs, …

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Consumer issues and an unanswered call
gulfnews.com

For those who do not know, the Consumer Protection Department is under the Ministry of Economy which is why it caught my attention. The complaint number mentioned at the top involves a luxury/sports car in which interior buttons started melting after …

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Indian consumers prefer holiday abroad this festive season
www.eturbonews.com

Diving deeper into the social dialogue, 'destinations' emerged as the dominant theme being discussed. Positive sentiment associated with 'luxury destinations' also showed a huge surge. People's choices for travel and vacation destinations primarily …

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